Replacement of Small Stones:
If any of the small diamonds fall out of your ring in the first year, we’ll replace them completely free of charge. Gold is malleable and changes shape over time to fit your finger. This can change how the small prongs on pave settings hold the diamonds. Because of this it’s common to have a few stones fall out in the first year. If that happens don’t worry, we’ve got you covered. If the diamonds on your ring are channel set, they are much less likely to fall out, but if they do, we will replace them for free as well. After the first year we ask you to get the ring inspected every 6 months by us or another member of the American Gem Society; if you do this, we’ll continue to warranty the stones on the ring.*
*After some time, typically 5-10 years, there will be some repairs needed that are due to wear and tear such as prong tipping and other minor things. These repairs are not covered under the warranty, but are usually small and inexpensive.
Many center stones are covered in our warranty as well. If the combined price of your ring and center stone (diamond or moissanite) is $2000 or less, we will replace it for free if it falls out due to poor craftsmanship in the ring.* This almost never happens, but we still want to put your mind at ease. Rings and center stones over $2000 are evaluated on a case-by-case basis. If your ring has not been inspected in the last 6 months, (after the first year) then we do not warranty a center stone that falls out, but we can give discounts on a new stone.**
*We do not warranty a diamond that has been set in a ring purchased from a jeweler other than Wilson Diamonds.
**We highly recommend using your free appraisal and insuring your ring and center stone through an outside company in case of loss or theft. Insurance can be as low as $20 a year.